Viking River Cruises
www.vikingrivercruises.com
Cultures have developed over the centuries wherever the Danube flows'. A Danube cruise is a unique opportunity to combine the ancient with the modern, to get to know the places and the people - at first hand.
Viking River Cruises is the leading provider of river cruises. Due to its cooperative and productive partnership with Danube Stations it is able to initiate contact between its passengers, the places of cultural interest and the people who live along the Danube.
The Danube station facilities are the gates to towns, cities, communities and individuals along the banks of the Danube. It is this well-developed network of destinations and the facilities provided by Danube Stations that make Wachau so well worth visiting in this form.
Thomas Bogler
Vice President Nautic & Technic
Viking River Cruises AG
AMA Waterways
www.amawaterways.com
Ama Waterways would like to express its heartfelt gratitude for the excellent, long-standing cooperation it has enjoyed with Danube Stations. The countless Danube Station jetties and facilities of the along the Danube are situated in premium locations and are always very clean, tidy and well maintained. They allow us to dock very quickly and enable our passengers to board and disembark quickly and easily, thus contributing significantly to a positive holiday experience. The booking and invoicing system is simple and efficient. We are delighted to be continuing our cooperative relationship with Danube Stations.
AMA Waterways
Rudi Schreiner
President / Co-Owner
KD Cruise Services Lt.
www.kd-cy.com
KD Cruise Services Ltd. is contracted and paid by Premicon Cruise Ltd. and Scenic Rivercruise AG to carry out all ship management tasks for their entire fleet of 29 river cruise ships in the Rhein, Mosel, Main, MDK, Danube, Rhone and the Seine.
We have been working with the Donau Schiffsstationen GmbH since 2003. In over 10 years of cooperation Donau Schiffsstationen and the people who represent the company have always been reliable partners. The safe and well-maintained landing jetties are equipped with all the supply and disposal facilities cruise ships require and the majority of them are in places heavily frequented by tourists. It is particularly important to know we can rely on the experience and commitment of the Danube Ship Stations company, a company run by the owners, also in difficult situations, such as when flooding occurs. Donau Schiffsstationen is also one of the few privately owned companies along the Danube that is reacting to the growing numbers of river cruise ships by building new stations, and by developing and expanding the existing ones to be even better and even safer.
Hence, we at KD Cruise Services Ltd. intend to continue our partnership with Donau Schiffsstationen for a long time to come.
KD Cruise Services Ltd
Wolfgang Behrend
Managing Director
A-Rosa Flussschiff GmbH
www.a-rosa.de
A-Rosa Flussschiff GmbH offers passengers wonderful and unforgettable Danube cruises in the premium segment. Donau Schiffsstationen is a reliable partner and plays a large role in the smooth running of cruise operations.
The ability to be able to plan for the availability of top quality moorings is a key aspect in the problem-free implementation of our timetabled services. By working with Donau Schiffsstationen we can rely on such availability"
A-ROSA Flussschiff GmbH
Uwe Rohde
Senior Developer Port Logistic / Nautic
Rivertech B.V.
www.rivertech.nl
Rivertech BV has been cooperating with Donau Schiffsstationen GmbH from Wallsee on the beautiful blue Danube for many years now. Rivertech BV currently operates nine Amawaterways ships and two 'Rheni' ships on the Danube, and in 2015 another two Amawaterways ships will be joining them.
Danube station facilities are all very refined and pristine, which is very important to Rivertech BV. After all, our 5* ships deserve no less than excellence when it comes to mooring facilities.
When we book moorings for the Austrian Danube our foremost partner is Donau Schiffstationen. Lisandra Stadler and Maria Kleindl always do their utmost to ensure everything is organised to our complete satisfaction, and as clients we feel very well-looked-after by Donau Schiffsstationen.
The owner, Birgit Brandner-Wallner, also goes to great lengths on our behalf, as was the case with the extras organised for special occasions such as the launch of the Amadolce and for the maiden voyage of the Amareina. 5* ships deserve 5*- mooring facilities and that's what the danube stations provide! We hope to be able to work with Donau Schiffsstationen GmbH for many years to come.
Rivertech B.V.
André van Olderen
Nautical & Technical Supervisor
Ein Passagier der MS Kaiserin Elisabeth II
Kundenservice wie aus dem Lehrbuch
Sehr geehrte Damen und Herren,
gerne möchte ich mich heute bei Ihnen und vor allem Ihrem Kollegen, Walter Gast, für eine Erfahrung bedanken, die Ihres Gleichen sucht!
Ich selbst war seit über 13 Jahren in der Tourismusbranche tätig und dachte bereits die Grenzen der Machbarkeit mehrmals in Zusammenarbeit mit professionellen Teams durchbrochen zu haben! Dass es immer besser geht, hat mir Ihr Kollege, Hr. Gast, vorigen Sonntag bewiesen! Wir kamen nach einer nicht ganz reibungslosen 2,5 stündigen Autofahrt verspätet in Wien Nussdorf an und hatten aufgrund des unübersichtlichen Zuganges zu den Docks eigentlich bereits mit dem bis dahin geplanten Tagesausflug mit der Kaiserin Elisabeth II in die Wachau abgeschlossen.
Einzig durch den unermüdlichen Einsatz von Hr. Gast, welcher selbständig auf mich zukam, um in äußerst freundlicher Umgangsweise seine Hilfe anzubieten und anschließend alle notwendigen Hebel in Bewegung zu setzen, konnten wir schlussendlich dem geplanten Tagesablauf nachgehen! Ich kann Ihnen versichern, dass sich zahlreiche Unternehmen mit einer "geht nicht, gibts nicht" Philosophie schmücken und nicht ansatzweise schaffen umzusetzen, aber in Ihrem Fall wurde diese gelebt und Sie können tatsächlich stolz sein derartig engagierte Mitarbeiter in Ihrem Unternehmen zu haben!
Ich möchte gerne auch die Gelegenheit Nutzen um mich bei Hr. Gast persönlich erkenntlich zu zeigen und da ich ihn heute offensichtlich verpasst habe, wollte ich gerne nachfragen, ob und wann er am Wochenende wieder das macht, was er offensichtlich ausgezeichnet kann: Für die Sicherheit seiner Passagiere sorgen und ganz nebenbei Unmögliches möglich machen.
Vielen Dank und freundliche Grüße!
Oliver Krenn, Passagier der MS Kaiserin Elisabeth II, 22.10.2014